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Confidentiality policy

Introduction
Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

 

Collection of personal information

We collect the following information:

  • Last name

  • First name

  • Address

  • Postal code

  • email address

  • Telephone / fax number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or logs to collect information about you.

 

Forms and interactivity:

Your personal information is collected using a form, namely:

  • Website registration form

  • Order form

  • Survey

  • Competition

We use the information thus collected for the following purposes:

  • Order tracking

  • Information / Promotional offers

  • Contact

Your information is also collected through the interactivity that can be established between you and our website, as follows:

  • Contact

We use the information thus collected for the following purposes:

  • Comments

  • Correspondence

  • Information or for promotional offers

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Right of opposition and withdrawal

We are committed to offering you a right of objection and withdrawal regarding your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, in a distribution list.

To exercise these rights, you can contact us through the following means:
Address: 3240 Chevremont, Montreal H9C1V7
Email: info@chiaextra.ca

Phone: 5148079990
Website: chiaextra.ca

 

Permission to access

We undertake to recognize a right of access and rectification to the persons concerned wishing to consult, modify, or even delete information concerning them.
The exercise of this right will be:
Postal code: 3240 Chevremont, Montreal H9C1V7
Email: info@chiaextra.ca
Phone: 5148079990
Website: chiaextra.ca

 

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol

  • SET Protocol (Secure Electronic Transaction)

  • Access management - authorized person

  • Access management - data subject

  • Computer backup

  • Login password

  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.

 

Legislation

We undertake to comply with the legislative provisions set out in:
Quebec (Canada)

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